Privacy Policy

WavX Solutions is a custom software development company founded in 2022, registered in Faridabad, Haryana, India, and working remotely with clients in India and abroad. For anything in this policy, write to [email protected]. We are the data fiduciary for the information described below.

The contact and quote forms ask for your name, email address, phone number, the service you are interested in, an optional budget band, and your message. You type it, so nothing here is a surprise — but it is worth being precise about what happens next.

Those details are stored in our own database on Cloudflare and emailed to us, through Cloudflare's email service, so we can reply. They are used to answer your enquiry and, if you become a client, to run the project. We do not sell them, rent them, or add you to a marketing list you did not ask for. No field is compulsory: send only what you are happy to send.

Alongside the form we record how you arrived: UTM parameters, Google and Meta click identifiers (gclid, fbclid), the referring page and the page you landed on. That tells us which of our own pages actually helps people, and nothing about you personally beyond the route you took.

Three systems run on this site, and they do different things.

Our own analytics. We record page views, how far down a page you scroll, how long you stay engaged, clicks on calls-to-action and outbound links, and whether a form was started, submitted or rejected. This is first-party — it goes to our own database on Cloudflare and stays there. It is not tied to your name unless you also send us a form. When you arrive from ChatGPT, Perplexity, Claude, Gemini or a similar assistant, that visit is labelled as such here; nothing about it is sent to anyone else.

Google Analytics 4 and Microsoft Clarity. Both are third-party and both set cookies. Clarity can record how a page was used — scrolling, clicks and mouse movement — so that we can see where a layout confuses people. Their own privacy terms govern what they do with it.

Google Ads. When we advertise on Google, Google Analytics tells Google Ads which ad clicks went on to send a form, open WhatsApp or press call. It reports that the action happened, not what you wrote: your name, email, phone number and message are never sent to Google.

Meta ads (Instagram and Facebook). When we advertise on Instagram or Facebook, the Meta Pixel on this site tells Meta which pages were viewed and when a form was sent or WhatsApp or call was pressed. When you send a form, we also send Meta your email address and phone number in hashed (one-way scrambled) form, with your IP address and browser type, so Meta can match the enquiry to an ad click and show our ads to similar people. Your message is never sent to Meta. Meta's own terms govern what it does with this.

We deliberately allow AI crawlers such as GPTBot, ClaudeBot and PerplexityBot to read this site, and they get the same pages every visitor sees. That is about our content being quotable, not about you: no visitor data is involved, and nothing you submit is ever passed to a crawler or used to train a model.

Enquiries are kept while we are talking to you and for up to 24 months afterwards, because a project discussed once often comes back. Analytics events are kept for up to 14 months. Client project records are kept longer where Indian tax and accounting law requires it.

Under India's Digital Personal Data Protection Act, 2023 you can ask what we hold about you and who we have shared it with, ask us to correct, complete or delete it, withdraw consent you gave earlier (as easily as you gave it), nominate someone to use these rights for you if you die or cannot act yourself, and raise a grievance. If you are in the EU or UK, the GDPR gives you equivalent rights.

There is no form for this and no account to log into. Email [email protected] and say what you want done. We will act within 30 days and confirm when it is done. Deletion means deletion — not flagged as hidden.

Meenakshi Panchal, Founder & CEO, WavX Solutions, Faridabad, Haryana, India.
Email: [email protected] · Phone: +91 93100 79927

Write with "Privacy" in the subject line. We will reply within 30 days. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.

We set no advertising cookies of our own. Google Analytics and Microsoft Clarity set their own, and so does the Meta Pixel (_fbp, and _fbc after a Meta ad click) (when we run Google Ads, Google Analytics' cookies are also how an ad click is matched to an enquiry), and your browser can block or clear them at any time. Blocking them makes our numbers less accurate and changes nothing about how the site works for you.

Cloudflare, which hosts this site, our database and the email that tells us an enquiry arrived; the mailbox provider where that email lands; Google (Analytics, and Google Ads when we advertise) and Microsoft (Clarity), and Meta (the Pixel and hashed contact details from a form, when we advertise on Instagram or Facebook), as described above. Enquiries sent before late October 2026 were stored on Google Cloud (Firebase), and copies there are covered by the same retention period. If you message us on WhatsApp, that conversation runs on WhatsApp (Meta) under its own terms. That is the complete list. We do not sell personal data to anyone, and there is no arrangement under which a third party may use it for their own marketing.

This is a business-to-business site and is not directed at children. We do not knowingly collect data from anyone under 18. If you believe we have, write to us and it will be deleted.

When the site starts or stops collecting something, this page changes with it and the date at the top moves. A policy that has not changed while the site has is a policy that is lying.